Advantage Plumbing, Heating & Air
PRIVACY POLICY AND
TERMS AND CONDITIONS
Effective Date: 9/1/2025
Company Name: Advantage Plumbing, Heating and Air
At Advantage Plumbing, Heating and Air, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.
Information We Collect
When you use our website, request service, or communicate with us, we may collect:
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Name, address, phone number, and email address
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Payment and billing information (if applicable)
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Service details related to your plumbing, heating, and air needs
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Communication preferences, including SMS/text messaging consent
How We Use Your Information
We use your personal information to:
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Provide plumbing, heating, and air services
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Communicate appointment reminders, service updates, and billing notifications
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Send promotional offers, seasonal tips, and company updates (with your consent)
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Respond to customer inquiries and provide support
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Improve our website, services, and customer experience
SMS/Text Messaging Compliance
By submitting our contact form or providing your phone number, you consent to receive text messages from Advantage Plumbing, Heating and Air at the number provided, including messages sent by an auto dialer.
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Consent is not a condition of purchase
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Message and data rates may apply
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Message frequency varies
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You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available)
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Reply HELP for assistance
Verbal Opt-In
Advantage Plumbing, Heating and Air also collects verbal opt-ins from customers. When registering for service in person or over the phone, customers may choose to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. At that time, customers are verbally informed that:
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“Message and data rates may apply.”
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“Message frequency may vary.”
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“Text HELP for support or more information and STOP to unsubscribe at any time. No further messages will be sent.”
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“Your information will not be shared with third parties.”
Sharing of Information
We do not sell, rent, or share your personal information with third parties except as required by law or to deliver services you have requested.
Your Rights & Choices
You may opt out of marketing communications, including text messages, at any time. You may also request that we update or delete your information by contacting us directly.
Security
We use reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Advantage Plumbing, Heating and Air